Have a Question?
If you have a question check here to see if it has already been asked.
01
Why Do I Have To Sign Up Before I Can Checkout
Signing up is necessary to protect you as the customer and the store. Your details will be remembered for future purchases but you will not recieve any newsletters unless you add your details to the mailing list.
02
What If I Want To Return An Item
You are covered by distance selling regulations regarding returns. Some items are not covered due to hygiene reasons. Therefore to return an item please send an email by the seventh day after receiving your items, stating why you wish to return the product, its state and which product(s). You are not able to return any personalised item, including personalisation of length, fit or additions. Cancelling design/manufacturing services are only viable within seven days as long as you have not agreed the service to be started before these seven days are over. As the buyer you may be liable for return postage this will be stated in the refund communication.
03
How Long Until I Receive My Item
This depends on if your item is ready made or awaits assembly. Ready made and home made (not yet assembled) have an average lead time of 5 days. Labour time and high volume sales may hinder this but you will be emailed to let you know of this slight delay. All items should be posted within approximately 7 working days of placing your order.
?
Still Have a Question??
If you still have a question just email contact@cherishboutique.co.uk or use the socials.
Privacy Policy
​
This privacy policy will explain how Cherish Boutique uses the personal data collected from you when you use this website. Cherish Boutique is the name of the website and the Facebook page however you may see the business referred throughout this notice as simply ‘Cherish’.
Topics:
-
What data does Cherish Boutique collect?
-
How does Cherish Boutique collect your data?
-
How will Cherish use your data?
-
How does Cherish store your data?
-
Marketing and communications
-
What are your data protection rights?
-
What are cookies?
-
How does Cherish Boutique use cookies?
-
What types of cookies does Cherish Boutique use?
-
How to manage your cookies
-
Privacy policies of other websites
-
Changes to the privacy policy
-
How to contact Cherish Boutique
What data does Cherish Boutique collect?
Cherish Boutique collects the following data:
-
Personal identification information (Name, email address, phone number, etc.)
-
The products you have looked at
How does Cherish Boutique collect your data?
You directly provide Cherish Boutique with most of the data collected. Data is collected and processed when:
When you conduct a transaction on this website, as part of the process, Cherish Boutique collects personal information you give such as your name, address and email address. Your personal information will only be used to process your orders and contact you in the event of an issue or as set out below.
How will Cherish use your data?
Cherish collects such Non-personal and Personal Information for the following purposes:
-
To process your order, allow booking of services and manage your account;
-
To provide the Users with ongoing customer assistance and technical support;
-
To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;
-
To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which Cherish or any existing or future business partners may use to provide and improve Cherish Boutique’s services;
-
To comply with applicable laws and regulations.
How does Cherish store your data?
Cherish boutique is hosted on the Wix.com platform. Wix.com provides Cherish with the online platform that allows sale of products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.
All direct payment gateways offered by Wix.com and used by Cherish adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by this online store and its service providers.
Marketing and communications
Cherish Boutique may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about Cherish, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement that may be had with you. For these purposes Cherish may contact you via email, telephone, text messages, and postal mail.
What are your data protection rights?
You have a right to share your data how you want for the reasons you want as well as the right to change your mind. By signing up, sending enquiries or purchasing you consent to your data being held. If you want to change what data Cherish may hold on you please email contact@cherisheveryheartbeat.co.uk.
​
What are cookies?
Cookies are small files held on your device that hold snippets of information from your computer including data relating to what items you may have clicked and your settings for advertising for example.
How does Cherish Boutique use cookies?
Cherish boutique uses cookies so you can remain signed in. Cherish boutique uses cookies to analyse website performance and improve your experience. Cookies may also be used to recommend products for you.
What type of cookies does Cherish use?
Cherish Boutique uses functionality cookies for remembering your previous preferences, limited data shared through advertising cookies which uses google ads and analytic cookies through google analytics.
How to manage your cookies?
You can manage your cookie settings to not allow any cookies and can delete cookies stored on your device but in some cases this may affect usability of the website or make some functions of the website not work as intended.
Privacy Policies of other websites
Any links out to other websites may not have the same privacy policy as Cherish Boutique and the policy on this site only covers this site's use, not that of any link outside of Cherish Boutique.
Changes to the privacy policy
The privacy policy could be updated at any time and any change to Cherish’s policy will be reflected on this page.
​
How to contact Cherish Boutique
Contact to this website, regarding cookies and their use, should be made through email at contact@cherisheveryheartbeat.co.uk